Refund Policy
What to expect when something needs to come back.
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Last updated: October 11, 2026
We want you to love your Maliqe fragrance. If something isn't right, we're here to help.
Returns. You have 14 calendar days from the day you receive your order to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
How to start a return. Email support@maliqe.com with your order number and the item you'd like to return. We'll send you a prepaid return label free of charge. Please pack the item carefully so it isn't damaged on its way back to us.
Final sale. The Discovery Set and the Discovery Trio are final sale and can't be returned or exchanged.
Store credit. If an order that earned store credit is cancelled or refunded, any of that credit you haven't used is removed from your account.
Refunds. When your return arrives, we'll inspect it and email you to confirm whether the refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take several business days to post the credit.
Exchanges. Want a different size or scent instead? Mention it when you contact us, and we'll arrange an exchange where stock allows.
Damaged or incorrect items. If your order arrives damaged or defective, or isn't what you ordered, email support@maliqe.com as soon as possible with your order number and a photo. We'll send a replacement at no cost, or refund that item if it's out of stock. This applies to final-sale items too.
Questions. support@maliqe.com · (945) 259-4177
