Client Care
Request a Return or Exchange
14 calendar days, free return labels, refunded to your original payment method.
How It Works
- Send the request — it goes straight to the team.
- We check it against your order and reply from [email protected].
- Approved returns are refunded to your original payment method.
- Window
- You have 14 calendar days from delivery to return an item — unused, in the same condition you received it, and in its original packaging.
- Exceptions
- Every product may be returned except the Discovery Set — Discovery Set sales are final.
Read the full Refund Policy.
Start a Request
We don’t verify the order automatically here — a real person checks it against the order itself.